FAQs

The majority of our rooms require a deposit of £200. (There may be slight exceptions).

There are no Agency/Admin Fees when you initially take on the room.

We will require 3 references:-

Previous Landlord Reference
Work Reference
Personal Reference

Our minimum contract is 3 months.

Unfortunately the furry kind are a no no due to possible allergies within our properties but some landlords may not object to a goldfish bowl, but always ask us first.

Yes we do BUT strictly outside areas only.

Unfortunately the majority of our properties are unable to accept DSS due to licensing and insurance purposes, although we do have a few properties that do. All tenants are treated on an individual basis.

As a visitor, yes, although we love kids our landlords insurances will not cover little fingers getting trapped in doors and we do not DBS check our tenants, plus we have strict no under 21's policy.

In the majority of our properties, no, but please be advised that some may charge for socket electricity and have an over use policy.

No, however these are free services provided by your landlord.

Yes of course, we will provide you with our cleaners phone number and this can paid to them directly.

Not as standard but this can be arranged at an additional cost. Please ask for more details.

There is a £50 charge for  variation, assignment, novation or termination of a tenancy but we do not require any initial contracts to be renewed, only any change will attract the charge.

As for changing rooms/properties we look at it like this....if you are a good tenant why would we not want keep you? You would need to pay a holding deposit for your new room which would then be deducted from your rent or security deposit.

Your rent day will always be the 1st of each calendar month.

Yes, unless pre-authorised, there is an interest charge of 3% above the BAnk of England Base rate on any outstanding amount per day overdue.

Unfortunately no, we cannot accept weekly payments.

Yes, general wear and tear and emergency maintenance is included.