1. What does this Privacy Notice cover?
Our Privacy Notice applies to the collection and processing of personal information by Room2Let Ltd and our subsidiaries and affiliated companies acting on our behalf (collectively "Room2Let" or "we", "us", or "our"). This Privacy Notice applies only to personal information collected about you as a consumer through the Room2Let website (for example, Room2Leteb.co.uk), as well as apps, features, services, events, and communications provided by Room2Let where this Privacy Notice is posted ("Services").This notice does not apply to human resources data.
Our third-party websites or apps that our Services link to, or with whom we may have a presence, or with whom we may license use of our trademarks and copyrights, may collect and use personal information for their own purposes. Where they do so, their respective privacy notices apply. Please review the respective terms and privacy notices of these entities to learn how they process your personal information. For example, SpareRoom.co.uk, Facebook, Agent’s Mutual (OnTheMarket.com), Instagram are used for advertising purposes and collect their own data. Please visit each individual website for their individual terms and privacy notices. For example, visit https://www.spareroom.co.uk for information about how Flatshare Ltd. processes your data.
2. What personal information is collected about you?
We do require personal information to use our Services. If you choose not to disclose personal information, however, you will not be able to proceed further with our Services.
Information you provide to us
The types of personal information we collect directly from you include contact information, such as your first and last name, email address, telephone number, and postal address, as well as content you share or upload, such as photos (including any metadata included in your photos and content) and payment information (for example, financial account information). We may also collect information tied to your personal information, such as your age and/or date of birth, gender, country of origin.
Information we collect automatically
We automatically collect certain information when you use our Services. For example, we may collect device information, such as your device type, operating system type, browser type, device ID, and IP address. We may also collect usage data, such as what website you were on that brought you to our website, when you used our Services and for how long, what pages and content you accessed, and features you used on our Services. We may derive other information from the information we collect, such as your general location from your IP address. In addition, with your consent, the Services may access precise geolocation data on your mobile device to enable features and deliver content based on your current location. We may combine this device and usage information with other personal information.
Cookies and Tracking
Our websites use a variety of technical methods for collecting and tracking device information and usage data, including web beacons, cookies, local storage, and device IDs.
Cookies are small pieces of text that may be saved on your device when you view our website. We and other companies use unique identifiers in cookies to distinguish your device for a variety of purposes, including helping you navigate our website with ease, remembering your preferences and interests, and tracking your online activities over time and across different websites and online services.
Web beacons are small pieces of data often embedded in images on the pages of our websites and emails. These beacons may request information from our servers or third-party servers to allow download of content and information. Beacons may also be used to set and read cookies. We also use beacons in HTML emails to determine if you open emails or click on links in emails.
Device IDs are unique identifiers for your devices. We and others may collect and use device IDs for tracking activities and usage of our Services, such as how you use our mobile apps.
We may collect and store information (including personal information) locally on your device using local storage mechanisms. Local storage allows data to be stored across web browser sessions. We collect this information for customer support purposes and to send you more relevant marketing.
3. How is your personal information used?
We use your personal information to the extent reasonably necessary to fulfill your requests in performing our contract with you, or based on consent where we have requested it, and for our legitimate business objectives, including to:
- Provide you with and operate, maintain, optimize, and improve our products, services, operations, and the security of our Services
- Personalize content and experiences on our Services, including providing you recommendations based on your preferences
- Deliver and personalize your notifications, communications, newsletters, advertisements, offers, and promotions for products and services.
- Perform operational tasks such as billing, accounting, communicating, and fulfilling your services
- Send and display administrative and marketing communications about Room2Let and our partners and our respective products and services
- Detect, investigate, and prevent activities that are unauthorized, may violate our terms and policies, or may be illegal, such as fraudulent activity or security violations
For the purposes listed above, we may also link or combine information about you with other personal information we receive from third parties. We also use personal information in settings and for the purposes described below.
We may store and process personal information in the United Kingdom and in other countries that may not have the same types of data protection laws as those in your country.
Third-party cookies used for analytics and advertising
Room2Let uses third parties that may also use their own cookies, web beacons, local storage, device IDs, and other tracking data to assist us with analytics and advertising. Some third parties, including advertisers and ad-related services, may also help us and others associate your activities across your browsers and mobile devices you use for retargeting, advertising, and ad measurement purposes. We and others may also use email tracking technologies to monitor the success of email marketing campaigns (for example, recording how many emails in a campaign were opened).
Please consult the respective privacy policies and statements of these third parties for more information about how they use your data. For examples of privacy notices of third parties who use cookies for tracking, please refer to the chart below:
